Urgent septic problems

Sewage backing up or wastewater surfacing? Reduce use and request help

A septic or drainage problem can worsen when more water enters the system. Reduce unnecessary water use, avoid contact with wastewater, and call for septic service or request help.

Inside the home

If sewage is entering living areas, avoid contact and protect occupants. Do not keep flushing or run appliances in an attempt to clear the problem. Contact appropriate emergency or cleanup help when there is an immediate health or safety risk.

Outside the home

Keep clear of wet or contaminated areas. Never enter a septic tank; gases and confined spaces can be fatal.

Septic or plumbing blockage?

One affected fixture may suggest a local drain issue, while multiple low fixtures or problems tied to heavy water use may point farther downstream. Only an on-site professional can diagnose the cause.

Service request

Call or request service online

Have the property city or ZIP code, the service needed, and a short description of the problem ready.

Independent provider connection service. How it works